HELP & SUPPORT
How can we help?
Find quick answers below, or email hello@quickselar.com and our team will get back to you.
POPULAR TOPICS
Buying
Where do I find what I bought?
Your download links appear on the order confirmation page straight after payment, and we email them to you. If you checked out with a Quickselar account, every purchase is also saved in My Library so you can download it again at any time.
How can I pay?
Checkout is secure and prices are in naira. Pay with your card, bank transfer and other local payment methods through Paystack.
My download is not working
Try again from My Library or the link in your email, using the same email address you bought with. Still stuck? Email us with your order number and we will sort it out.
Can I get a refund?
Digital products are delivered instantly, so we review refunds case by case. We will help if a file is corrupted or cannot be accessed, a payment was taken twice, or a product is significantly different from its description. Email us with your order number and what went wrong.
Selling
How do I start selling?
Create a seller account from the Sell on Quickselar page, set up your storefront and submit your first product. Our team reviews new products before they go live.
What does it cost?
Opening a storefront is free. Quickselar takes a commission when you make a sale and you keep the rest. Your seller dashboard shows the fee and your earnings for every order.
When do I get paid?
Earnings are ready to withdraw 24 hours after each sale. You can then request a withdrawal to your Nigerian bank account from your seller dashboard.
Report a product
To report a suspected copyright issue, a misleading listing or an unsafe file, email us the product link and a short description of the problem. Please do not attach files you think may be harmful. Never share your password or card details with anyone, including us.
STILL STUCK?
We're here to help.
Email us with your order number or product link and our team will get back to you.